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Currently we accept credit/debit cards and Apple Pay, both online and in person.

We strive to provide exceptional customer service and will address refunds on a case-by-case basis. If you would like to request a refund, please send an email to [email protected]. Include date of purchase, reason for request, a copy or picture of your receipt and pictures (if applicable). Due to the nature of the product, we do not do exchanges or returns. Arctic Eagle Freeze Dried reserves the right to assess and deny refunds at our sole discretion. 

Store freeze-dried candy in a cool, dry place in an airtight container to keep it fresh. Avoid exposing it to moisture or direct sunlight, as this can affect the texture and flavor. It is our personal opinion that candy is best stored in your stomach. But what do we know? We are just a candy company.

While freeze-dried candy can technically be rehydrated, it is generally enjoyed in its crisp, airy state. Rehydrating it may change the texture and flavor.

Freeze-dried candy has a long shelf life, this product can last several months if stored properly. But who keeps candy for months? It has been said by many people that “Candy is for eatin’ not collectin’”

The presence of allergens depends on the specific candy and its ingredients. At Arctic Eagle Freeze Dried your safety is incredibly important to us. Our products are made in a machine that processes Milk, Eggs, Tree Nuts, Peanuts, Wheat, Soy, and Sesame. Please utilize caution if you have allergies.

Yes, freeze-dried candy can be used in recipes or as toppings. It is a great way to add a burst of flavor and a satisfying crunch to ice-cream, baked goods and other delightful desserts!  and burst of flavor to baked goods, ice creams, and desserts.

Elves, clearly magical elves. At least that is what we are guessing. Either that, or a series of events involving freeze drying, a vacuum sealed chamber that creates a low-pressure environment, the removal of all moisture via a gradual temperature raise that causes the ice in the candy to turn from a solid into a gas state without becoming a liquid. Followed by a final drying process that removes and remaining moisture… don’t quote us on this, but we are fairly certain its magical elves.